Refund Policy

ConvertFlow · Last updated November 12, 2026

We want you to be happy with ConvertFlow. If it is not right for you, here is how refunds work.

14-day money-back guarantee

If you ask within 14 days of purchase, we will refund your payment in full. No complicated questions.

How to ask for a refund

Email support@convertflow.cc from the address you used to buy, and tell us the email or the date of your purchase. If you have a Stripe receipt number, include it.

What happens next

• We refund the full amount to your original payment method. Stripe usually needs 5–10 business days for it to appear on your statement, depending on your bank.
• Your license key is deactivated when the refund is issued, and the app will stop working after it next checks your license.

After 14 days

Refunds after the first 14 days are at our discretion. If something is wrong, such as the app not working on your computer, contact us and we will try to fix it or find a solution.

Duplicate or mistaken charges

If you were charged twice or by mistake, email us and we will refund it right away, whenever it happened.

Lost your key?

Email support@convertflow.cc with your purchase email and we will resend it.